Last updated: January 2026
Chayland Design LLC (“Chayland Design,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit chayland.com or interact with our services, content, and products.
We collect only the information necessary to operate our website, deliver services, and improve user experience.
Information You Provide Directly
You may voluntarily provide information when you:
• Fill out forms (contact, lead magnets, guides, checklists)
• Subscribe to newsletters or resources
• Book a call or request a quote
• Purchase or download digital products
• Communicate with us via email or forms
This may include:
• Name
• Email address
• Company name
• Role or title
• Project details or messages
• Billing information (processed securely via third-party providers)
Information Collected Automatically
When you visit our site, we may automatically collect:
• IP address
• Browser type and device
• Pages viewed and interactions
• Referring URLs
• Date and time of access
This data is collected via analytics and cookies to understand site usage and performance.
We use your information to:
• Respond to inquiries and requests
• Deliver digital products, guides, and resources
• Schedule and manage consultations
• Provide design and strategy services
• Improve website functionality and content
• Send relevant updates, insights, or newsletters (you can opt out anytime)
• Maintain security and prevent misuse.
We do not sell your personal information.
We use cookies and similar technologies to:
• Analyze traffic and user behavior
• Improve performance and usability
• Measure conversion and engagement
You can control or disable cookies through your browser settings. Disabling cookies may affect site functionality.
We may use trusted third-party tools to operate our business, including:
• Analytics platforms
• Email and CRM tools
• Scheduling software
• Payment processors
• Hosting and infrastructure providers
These providers only receive the information necessary to perform their services and are required to protect your data.
We take reasonable administrative, technical, and physical measures to protect your information. While no system is 100% secure, we work to prevent unauthorized access, disclosure, or misuse.
Depending on your location, you may have the right to:
• Access the personal data we hold about you
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent for marketing communications
California Privacy Rights (CCPA)
California residents may request:
• Disclosure of categories and purposes of data collected
• Deletion of personal data
• Confirmation that data is not sold
EU / UK Users (GDPR)
If you are located in the EU or UK, you have rights under GDPR, including data portability and the right to lodge a complaint with a supervisory authority. To exercise any rights, contact us at chay@chayland.com
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
Chayland Design does not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us information, please contact us and we will remove it.
We design and maintain our digital experiences with accessibility and compliance in mind, including WCAG, ADA, and Section 508 standards where applicable. Privacy-related content is intended to be clear, readable, and usable by all users.
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.
If you have questions about this Privacy Policy or how your data is handled, contact:
Chayland Design LLC
Website: chayland.com
Email: chay@chayland.com
